Legal

Terms & Conditions

Last updated: June 6, 2026

These Terms & Conditions are a legal agreement between you and G. Brown IT & Photography regarding your access to and use of Synchronator.

Synchronator is operated by G. Brown IT & Photography, Langgartenweg 8, 8280 Kreuzlingen, Switzerland. UID: CHE-395.029.742.

Legal notices: [email protected]
Privacy requests: [email protected]
Support: [email protected]

1. Business and Professional Use Only

Synchronator is intended only for businesses, professionals, sole proprietors, agencies and other users acting for business or professional purposes.

The Service is not intended for consumers acting outside their trade, business or profession. By creating an account, connecting LinkedIn, starting a subscription, purchasing AI credits, inviting team members, scheduling content or publishing content, you confirm that you are acting for business or professional purposes.

If you use the Service for an organization, agency, client, employer or other legal entity, you confirm that you have authority to bind that entity to these Terms.

Nothing in these Terms limits mandatory rights that cannot be excluded by law.

2. Definitions

"Service" means Synchronator, synchronator.com, related web applications, software, workflows, integrations, documentation and support services.

"Workspace" means an account area used by one or more users to create, manage, approve, schedule, publish or review LinkedIn content.

"User" means any person who accesses the Service through an account or Workspace.

"Customer" means the business, professional, agency, sole proprietor, organization or other legal entity that creates or controls a Workspace.

"User Content" means drafts, posts, prompts, notes, comments, attachments, source materials, approvals, files, schedules and other content submitted to or processed through the Service.

"Output" means AI-generated or AI-assisted text, suggestions, rewrites, scores, summaries, repurposed content or other materials generated through the Service.

"AI Credits" means usage units for certain AI features. AI Credits are not money, stored value, gift cards or legal tender.

"LinkedIn" means LinkedIn services, APIs, accounts, profiles, pages, permissions, data and related services provided by LinkedIn, Microsoft or their affiliates.

3. Acceptance

You accept these Terms when you create an account, click to accept them, connect LinkedIn, start a subscription, purchase AI Credits, invite team members, schedule content, publish content or otherwise access authenticated features of the Service.

If you do not agree to these Terms, you must not use the Service.

We may record acceptance details such as account ID, Workspace ID, accepted version, timestamp, IP address, user agent and acceptance source.

4. The Service

Synchronator provides tools for drafting LinkedIn posts, improving content with AI assistance, repurposing source material, scheduling posts, managing approval states, publishing to LinkedIn, reviewing publish attempts, exporting reports, managing referrals and handling billing.

Features may vary by plan, account state, configuration, third-party availability, legal requirements, technical limits and operational requirements.

We may add, change, suspend or remove features where needed for security, compliance, operations, abuse prevention, technical reasons or product development.

5. Accounts, LinkedIn Access and Teams

You are responsible for keeping your account credentials, passkeys, two-factor recovery codes, devices and sessions secure.

You are responsible for all activity under your account and Workspace unless you promptly report unauthorized use and the activity was not caused by your failure to protect access.

You may only connect LinkedIn accounts, profiles or pages that you are authorized to use and publish from.

Workspace owners, agency owners, administrators and billing managers are responsible for invited users, role assignments, approval permissions, seat usage, client authorization, billing settings and LinkedIn access.

You must keep account, billing, Workspace and contact information accurate and up to date.

You must not share individual user accounts or bypass seat, permission, plan or billing limits.

We may revoke sessions, require re-authentication, rotate tokens, disconnect integrations, restrict access or suspend features where we reasonably suspect unauthorized access, security risk, misuse or breach of these Terms.

6. User Content and Output

You retain ownership of your User Content.

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, process, transmit, display, format, transform, analyse, troubleshoot, secure, schedule, publish and otherwise use User Content solely as necessary to provide, maintain, secure, support and improve the Service, comply with law, enforce these Terms and follow your instructions.

As between you and us, you may use Output generated for you through the Service for your business purposes, including publishing it to LinkedIn, subject to these Terms, LinkedIn terms and applicable law.

We do not claim ownership of your User Content.

Because AI systems may generate similar or identical output for different users, Output is not guaranteed to be unique, exclusive, original, accurate, non-infringing or protectable by intellectual property rights.

You are responsible for ensuring that your User Content and Output are lawful, accurate, professional and appropriate for your audience and purpose.

You are responsible for ensuring that you have all rights, permissions, licences, approvals, notices and legal bases needed to upload, transform, schedule, publish and use User Content and Output.

You are responsible for reviewing scheduled content before publication.

We do not use User Content or Output to train our own or third-party AI models unless this is expressly disclosed in the Privacy Policy, Data Processing Addendum or a separate agreement and permitted by applicable law.

We may use aggregated or de-identified technical and usage data to analyse, secure, operate and improve the Service, provided it does not identify you, your clients, your users or confidential content.

7. LinkedIn Integration

Synchronator is not affiliated with, endorsed by or sponsored by LinkedIn, LinkedIn Corporation, LinkedIn Ireland Unlimited Company, Microsoft or their affiliates. LinkedIn names, marks, APIs and services belong to their respective owners.

When you connect or publish to LinkedIn, you must comply with LinkedIn's User Agreement, API Terms of Use, Professional Community Policies and any other LinkedIn terms that apply to your use.

By connecting LinkedIn, you authorize us to use the LinkedIn permissions, tokens and scopes granted by you to perform actions you request or enable, including retrieving permitted account or page information, scheduling content, publishing content, reading publish status, retrying failed publish attempts and generating reports.

LinkedIn API access is not guaranteed. LinkedIn or Microsoft may approve, deny, suspend, restrict, modify, charge for, deprecate or terminate API access, permissions, scopes, endpoints, rate limits or features at any time.

LinkedIn may reject, remove, limit, restrict, suspend or terminate content, API access, features, pages, profiles or accounts.

We are not responsible for LinkedIn's decisions, outages, policy changes, API limits, moderation actions, permission changes, authentication failures, data unavailability or account restrictions.

You must not use the Service to scrape LinkedIn, create fake or headless accounts, manage LinkedIn accounts without authority, bypass LinkedIn limits, export restricted LinkedIn data, combine restricted LinkedIn data with other datasets, use restricted LinkedIn data for unauthorized advertising, sales, recruiting, lead generation, CRM enrichment or audience building, or otherwise violate LinkedIn terms or policies.

Revoking LinkedIn access, deleting a LinkedIn account, changing LinkedIn permissions or removing required scopes may immediately break scheduling, publishing, analytics or reporting features.

8. AI Features

AI features may help draft, rewrite, polish, score, summarize or repurpose content.

Where available, "Learn my voice" allows eligible users to create an editable Voice Profile based on selected or successfully published posts.

AI Output may be inaccurate, incomplete, delayed, misleading, repetitive, infringing, non-compliant, biased, unsuitable for your audience or unsuitable for your purpose.

You must review, edit and approve AI Output before relying on it or publishing it.

We do not guarantee originality, factual accuracy, legal compliance, platform compliance, audience reaction, follower growth, revenue, engagement, impressions, leads or any other business result from AI-assisted content.

You must not rely on AI Output as legal, financial, medical, tax, employment, compliance, regulatory or other professional advice.

Where required by applicable law or platform rules, you are responsible for labelling or disclosing AI-generated or AI-assisted content, including synthetic media, deepfakes or AI-generated text published to inform the public on matters of public interest.

The Service may provide labels, metadata, notices or workflow tools to help with disclosure, but you remain responsible for final publication and compliance.

You must not use the Service or AI features for high-risk, regulated or prohibited AI uses, including employment selection, credit scoring, insurance eligibility, education access, law enforcement, biometric identification, migration or asylum decisions, medical diagnosis, legal determinations or other decisions that materially affect a person's rights or access to essential services, unless we have expressly agreed in writing and all applicable legal requirements are met.

9. Billing, Renewals and AI Credits

Plans may include Free, Plus, Pro and Agency tiers priced in CHF.

Paid subscriptions are processed through Stripe checkout and the Stripe billing portal.

The subscription price, billing interval, included features, included AI Credits, add-ons, taxes, renewal terms and other fees are shown before checkout.

By starting a paid plan, you authorize us and Stripe to charge the payment method for the selected subscription, add-ons, seats, LinkedIn account capacity, taxes and other fees shown at checkout until you cancel.

Subscriptions renew monthly unless cancelled before the renewal date.

Cancellation stops future renewals but does not automatically refund prior charges. Unless the checkout or billing portal says otherwise, cancellation takes effect at the end of the then-current paid billing period.

You can cancel through the billing portal where available.

If payment fails, we may retry payment, notify you, suspend paid features, downgrade the account or terminate access. You remain responsible for unpaid amounts.

Paid fees and AI Credit packs are non-refundable and non-creditable except where required by law, expressly stated at checkout or where we confirm that a billing error occurred.

We may issue refunds, credits or extensions at our discretion, but doing so once does not require us to do so again.

AI Credits have no cash value, are not refundable, are not transferable, cannot be exchanged for money and may expire according to the plan or credit-pack terms shown at purchase.

AI Credits may be consumed when an AI request is submitted or processed, even if you do not use the Output, except where a technical billing error occurs.

Included monthly AI Credits, purchased AI Credit packs, limits and expiry behaviour may vary by plan and may change prospectively.

10. Plan Limits and Changes

Scheduled post limits, schedule windows, LinkedIn account limits, seats, AI access, monthly AI Credits, purchased AI Credits, add-ons, support and other features depend on your current plan and configuration.

We may add, remove, suspend or change features, limits, prices, credits, plan names and plan configurations prospectively.

For material changes affecting paid users, we will provide reasonable notice where required by law or where commercially reasonable.

Price changes apply from the next renewal after notice unless the change is required for legal, tax, third-party provider, security, abuse-prevention or urgent operational reasons.

11. Acceptable Use

You must not use the Service to:

• break the law or violate third-party rights, including intellectual property, privacy, publicity, confidentiality or data protection rights;
• publish spam, scams, deceptive content, impersonation, fake professional claims, harassment, hate, threats, malware or other harmful content;
• publish defamatory, discriminatory, misleading, manipulative, fraudulent, privacy-invasive or platform-evading content;
• upload, transform or publish confidential information, trade secrets, personal data, client materials or employer materials unless you have all required rights, authority, notices and legal bases;
• share credentials, bypass permissions, access accounts without authorization or misrepresent your relationship with a LinkedIn account, client, employer or agency;
• scrape LinkedIn, automate activity outside approved integrations, circumvent API limits, reverse engineer the Service, interfere with security or overload infrastructure;
• bypass AI safety checks, rate limits, credit limits, payment controls or other technical restrictions;
• use the Service for unauthorized advertising, recruiting, sales, lead generation, CRM enrichment or audience building based on restricted LinkedIn data;
• create or publish regulated professional, financial, investment, medical, legal, tax, employment, insurance or compliance advice unless you are properly qualified, authorized and solely responsible for that content;
• use the Service where prohibited by sanctions, export controls or applicable law.

We may investigate suspected misuse and may suspend, restrict or terminate access where we reasonably believe these rules have been breached.

12. Availability, Publishing and Third-Party Services

The Service is provided without a service-level agreement unless a separate written agreement says otherwise.

Availability depends on our systems and third-party services such as LinkedIn, Stripe, OpenAI, hosting providers, mail providers, browsers and network operators.

We may perform maintenance, change features or limit access when needed for security, compliance, operations, product development or abuse prevention.

Scheduled publication times are targets, not guarantees.

Publishing may fail or be delayed due to LinkedIn availability, API limits, expired permissions, revoked tokens, account restrictions, content moderation, network issues, maintenance, queue delays, incorrect settings, timezone configuration or other technical reasons.

You are responsible for checking publish status, reviewing failed publish attempts and ensuring important content is published.

Approval states, comments, roles and workflow labels are collaboration tools only. They do not guarantee legal, regulatory, client, employer or platform approval.

Reports, exports, status records and audit logs depend on available data and third-party systems. They are operational records, not legal, financial or regulatory records unless we expressly agree otherwise.

13. Suspension and Termination

You may stop using the Service at any time and may cancel paid subscriptions through the billing portal where available.

We may suspend or terminate access, remove content, disconnect integrations, suspend scheduled posts or limit features if you fail to pay, breach these Terms, create legal or security risk, misuse the Service, violate third-party terms or use the Service in a way that may harm us, LinkedIn, other users or the professional ecosystem.

Where reasonable and lawful, we will try to notify you and allow you to fix the issue, but we may act immediately where needed.

We are not required to refund fees for suspension or termination caused by your breach, payment failure, security risk or violation of third-party terms.

Before cancelling or terminating, you should export any User Content, reports or records you wish to keep.

After termination, cancellation or prolonged inactivity, we may delete or disable access to User Content, schedules, reports, logs, integrations and Workspace data after a reasonable retention period, unless longer retention is required by law, security, dispute handling, backups or legitimate business records.

Termination or cancellation may prevent scheduled posts from being published.

14. Privacy, Cookies, DPA and Subprocessors

Personal data, cookies, retention, processors, international transfers and data subject rights are described in the Privacy Policy and Cookie Policy.

If we process personal data on your behalf as a processor, the Data Processing Addendum applies and forms part of these Terms.

If there is a conflict between these Terms and the Data Processing Addendum regarding processing of personal data on behalf of a customer, the Data Processing Addendum controls.

We maintain a current Subprocessor list. You authorize us to use listed subprocessors to provide the Service.

15. Service Ownership and Feedback

We and our licensors own the Service, software, workflows, user interface, templates, scoring methods, documentation, designs, trademarks, trade names, logos, systems, know-how and all related intellectual property.

Except for the limited right to use the Service under these Terms, no rights are transferred to you.

If you provide feedback, suggestions or ideas, you grant us a perpetual, worldwide, royalty-free licence to use them without restriction or compensation.

16. Confidentiality

Each party may receive non-public information from the other that is marked confidential or should reasonably be understood to be confidential, including business plans, drafts, unpublished posts, client materials, credentials, technical information, pricing, security information and product roadmaps.

The receiving party must use confidential information only to perform under these Terms and must protect it using reasonable care.

Confidentiality obligations do not apply to information that is public, already known without duty of confidentiality, independently developed or lawfully received from a third party.

We may access User Content only as needed to provide, secure, troubleshoot, support or improve the Service as permitted by these Terms, the Privacy Policy or the Data Processing Addendum, or as required by law.

17. Disclaimers

The Service is provided "as is" and "as available."

To the maximum extent permitted by law, we disclaim implied warranties, guarantees of uninterrupted operation, guarantees of error-free operation and guarantees that content will be accepted by LinkedIn or produce any particular result.

We do not guarantee that the Service, LinkedIn integration, AI features, billing features or third-party services will always be available, uninterrupted, secure or error-free.

18. Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, punitive or lost-profit damages, loss of revenue, loss of goodwill, loss of data, business interruption, reputational harm, loss of opportunities or costs of substitute services, whether based on contract, tort, negligence, strict liability, statute or otherwise.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service is limited to the amounts paid by you to us for the Service during the 12 months before the event giving rise to liability.

For free users, our total aggregate liability is limited to CHF 100.

These limitations do not limit liability that cannot be excluded or limited under applicable law, including liability for intent, gross negligence, fraud, personal injury where not limitable or mandatory statutory rights.

19. Indemnity

You will indemnify and hold us harmless from and against third-party claims, damages, losses, liabilities, penalties, costs and reasonable legal fees arising from:

• your User Content or Output;
• your publication or use of LinkedIn;
• your breach of these Terms;
• your violation of law or third-party rights;
• your lack of authority to use an account, client material or LinkedIn profile or page;
• your use of the Service for an employer, client, agency, organization or other legal entity.

We will notify you of the claim where practicable, may control the defence and settlement, and you must reasonably cooperate.

You may not settle a claim in a way that imposes obligations on us or admits fault by us without our written consent.

20. Changes to These Terms

We may update these Terms when the Service, pricing, legal requirements, third-party providers or business operations change.

Changes apply prospectively from the effective date stated in the updated Terms.

For material changes affecting paid users, we will provide reasonable notice through the Service, account email or another appropriate channel where required by law or commercially reasonable.

If you do not agree to material changes, you must stop using the Service and may cancel before the changes take effect.

Changes required for legal, security, abuse-prevention, third-party provider or urgent operational reasons may take effect immediately.

Changes do not apply retroactively to disputes that arose before the effective date.

21. Order of Precedence

If there is a conflict between documents, the following order applies unless expressly stated otherwise:

1. a signed order form or written agreement;
2. the Data Processing Addendum for personal-data processing terms;
3. plan-specific terms shown at checkout;
4. these Terms;
5. policies referenced in these Terms.

22. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, transfer of the Service or change in business structure.

23. Force Majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including outages of LinkedIn, Stripe, OpenAI, hosting providers, internet providers, power failures, labour disputes, war, terrorism, natural disasters, government action, legal changes, cyberattacks or security incidents.

24. Severability and Waiver

If any provision is invalid or unenforceable, the remaining provisions remain in effect, and the invalid provision will be interpreted or replaced to best achieve its original purpose within the limits of the law.

Our failure to enforce a provision is not a waiver.

25. Language

If these Terms are translated, the English version controls unless mandatory law requires otherwise.

26. Governing Law and Venue

These Terms are governed by Swiss law, excluding conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods.

Subject to mandatory protections and mandatory venue rules that cannot be waived, the exclusive place of jurisdiction is the competent court at our registered seat in Switzerland.